Terms & Conditions

Last Updated: January 2026

Welcome to DigitalEase, accessible at digitalease.services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions (“Terms”).

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Our Services

DigitalEase is a digital marketing agency providing services including but not limited to:

  • Paid advertising and media buying (Meta, TikTok, Google Ads)
  • Social media management and growth
  • Web development (WordPress, Shopify, landing pages)
  • E-commerce strategy and consultation
  • AI integration and business automation
  • Strategic partnerships

Service availability, scope, and pricing are subject to change. Specific terms for each project will be defined in individual agreements or proposals.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding contracts
  • You will use our services in compliance with all applicable laws
  • The information you provide to us is accurate and complete

3. Service Engagement

When you engage DigitalEase for services:

  • A specific scope of work will be agreed upon in writing (proposal, contract, or written confirmation)
  • Project timelines and deliverables will be clearly defined
  • Both parties commit to good faith communication and collaboration
  • Changes to scope require mutual written agreement

4. Payment Terms

Payment terms for services include:

  • Pricing as agreed in your project proposal or service agreement
  • Payments are typically required upfront or in installments
  • Accepted payment methods will be communicated during onboarding
  • Late payments may result in service suspension
  • All payments are non-refundable unless otherwise specified

For ongoing services (such as monthly ad management), services continue until cancelled with reasonable notice.

5. Client Responsibilities

To deliver our services effectively, you agree to:

  • Provide accurate and timely information
  • Grant necessary access to accounts, platforms, and assets
  • Respond to communications in a reasonable timeframe
  • Provide content, approvals, and feedback as needed
  • Maintain valid accounts and compliance with third-party platforms (Meta, Google, Shopify, etc.)
  • Pay invoices according to agreed terms

Delays caused by the client may impact project timelines without liability to DigitalEase.

6. Intellectual Property

Our Content:
All content on the DigitalEase website (logos, text, graphics, design, code) is owned by DigitalEase and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.

Client Deliverables:
Upon full payment, ownership of final deliverables (websites, designs, content) created specifically for you transfers to you, except for:

  • Third-party assets (stock images, fonts, plugins) which retain their original licenses
  • Internal tools, templates, and methodologies developed by DigitalEase
  • Code frameworks and proprietary processes we use

We retain the right to display work in our portfolio for promotional purposes unless agreed otherwise.

7. Confidentiality

Both parties agree to keep confidential information shared during the engagement private. This includes:

  • Business strategies and plans
  • Customer data
  • Financial information
  • Proprietary processes

This obligation continues after the service relationship ends.

8. Service Disclaimers

Our services are provided “as is” and “as available”:

  • We do not guarantee specific results (such as exact ROI, follower counts, or sales figures)
  • Marketing results depend on many factors including market conditions, product quality, and external platforms
  • Third-party platform changes (Meta algorithm updates, Google policy changes, etc.) may affect campaign performance
  • We make no warranties regarding the continuous operation, security, or error-free functioning of any platform we use

We do our best to deliver excellent results based on industry best practices and our experience.

9. Limitation of Liability

To the maximum extent permitted by law, DigitalEase shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Lost profits, revenue, data, or business opportunities
  • Damages caused by third-party platforms or services
  • Damages exceeding the amount you paid for the specific service in question

This limitation applies regardless of the cause of action.

10. Indemnification

You agree to indemnify and hold DigitalEase harmless from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content or materials you provide to us
  • Your business operations

11. Termination

By You: You may terminate ongoing services with reasonable written notice (typically 30 days for monthly services, unless otherwise agreed).

By Us: We may terminate services immediately if:

  • You breach these Terms
  • You fail to pay invoices when due
  • You request work that is illegal, unethical, or against our values
  • Continued service would damage our reputation

Upon termination:

  • All outstanding invoices become immediately due
  • Access to ongoing services may be revoked
  • Completed work paid for remains yours

12. Refund Policy

  • Custom services (web development, ad management, consulting) are generally non-refundable once work has begun
  • Refunds may be considered case-by-case for services not yet delivered
  • No refunds for completed milestones, used time, or third-party costs incurred on your behalf
  • Disputes should be raised within 7 days of the issue

13. Third-Party Services

Our services often involve third-party platforms (Facebook, Google, Shopify, etc.). You acknowledge that:

  • We are not responsible for third-party platform changes, downtime, or policies
  • Account suspensions, bans, or restrictions by third-party platforms are outside our control
  • You remain responsible for compliance with all third-party terms of service
  • Costs associated with third-party platforms (ad spend, subscriptions, fees) are your responsibility

14. Marketing & Promotional Use

By becoming a client, you grant DigitalEase the right to:

  • Display your business name and logo on our website and marketing materials
  • Reference our work together in case studies (without sharing confidential data)
  • Mention our partnership in social media posts

You may opt out by notifying us in writing.

15. Governing Law

These Terms are governed by applicable international commerce laws and the laws of the jurisdiction where DigitalEase operates. Any disputes shall be resolved through good-faith negotiation, mediation, or arbitration before any court action.

16. Changes to These Terms

We may update these Terms periodically. The updated version will be posted with a revised “Last Updated” date.

Continued use of our website or services after changes constitutes acceptance of the new Terms.

For ongoing client relationships, material changes will be communicated directly.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with any specific service agreements or proposals, constitute the entire agreement between you and DigitalEase regarding our services.

19. Contact Us

For questions, concerns, or clarifications about these Terms, contact us:

📧 Email: hello@digitalease.services
🌐 Website: digitalease.services
📍 Operating Globally — Remote First

We respond to all inquiries within 24-48 hours.